1. Acceptance of Terms
These Terms and Conditions ("Terms") govern the use of transportation services provided by 1001301760 Ontario Inc. o/a Jammin Transport ("Jammin Transport," "we," "us," or "our"). By booking, purchasing, accessing, or using a Jammin Transport service, you ("Passenger," "you," or "your") acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these Terms, you should not book or use our transportation services. Jammin Transport reserves the right to update these Terms from time to time. The version of the Terms in effect at the time of your booking will generally apply to that booking, subject to any changes required by law.

2. Our Services
Jammin Transport provides express passenger transportation services connecting communities in Northern and Southern Ontario. Our regular service currently includes routes connecting:
• Timmins
• Sudbury
• Toronto
Our primary route operates between Timmins and Toronto, with service through Sudbury. Jammin Transport may also provide charter, special, or other transportation services subject to availability and separate arrangements. Our services are designed to provide passengers with transportation that is safe, reliable, comfortable, convenient, and professional. Schedules, routes, pickup locations, drop-off locations, fares, vehicle types, and service frequency may change based on operational requirements.

3. Booking your Trip
Passengers may book transportation through available Jammin Transport booking channels, which may include:
• Our website;
• Telephone;
• Text message;
• Email; or
• Other booking methods authorized by Jammin Transport. When making a booking, passengers may be required to provide:
• Full name;
• Telephone number;
• Email address;
• Travel date;
• Departure location;
• Destination;
• Number of passengers;
• Luggage information; and
• Any accessibility or special transportation requirements.
A booking is not considered fully confirmed until Jammin Transport has confirmed the reservation and, where applicable, payment has been received. Passengers are responsible for ensuring that all information provided during booking is accurate.

4. Payment
Jammin Transport may accept payment methods including:
• Cash;
• Credit or debit card; and
• Electronic transfers where available.
Payment instructions will be provided during the booking process. Passengers are responsible for paying the applicable fare before or at the time of travel, unless another arrangement has been approved by Jammin Transport. A passenger may not board or continue a trip if payment has not been made as required. Any applicable additional fees, including approved special drop-off, luggage, charter, or other service charges, may be communicated before travel.

5. Fares
Fares are determined by Jammin Transport and may vary depending on:
• Route;
• Passenger category;
• Travel date;
• Special promotions;
• Additional services;
• Charter arrangements; or
• Other applicable circumstances.
The fare confirmed at the time of booking will generally apply to that reservation unless the passenger requests a change or additional service. Jammin Transport reserves the right to change future fares without affecting bookings that have already been confirmed, except where otherwise required by law.

6. Cancellation and Refund Policy
Jammin Transport understands that travel plans can change. Our cancellation policy is based on the amount of time remaining before the scheduled departure of the passenger's trip. Cancellation more than 24 hours before departure If a passenger cancels more than 24 hours before the scheduled departure time, the passenger will receive a 100% refund of the eligible amount paid for the cancelled trip. Cancellation 8 to 24 hours before departure If a passenger cancels 24 hours or less but at least 8 hours before the scheduled departure time, the passenger will receive a 50% refund of the eligible amount paid. Cancellation less than 8 hours before departure If a passenger cancels less than 8 hours before the scheduled departure time, the passenger will receive a 25% refund of the eligible amount paid. No-show or failure to cancel If a passenger:
• Does not appear for the scheduled trip;
• Cannot be contacted;
• Arrives after the vehicle has departed; or
• Fails to cancel the reservation before departure,
the booking may be treated as a no-show and may be non-refundable. How cancellations must be made Cancellations should be communicated directly to Jammin Transport through an authorized booking or customer-service channel. A cancellation is considered received when Jammin Transport receives the cancellation request. Passengers should retain confirmation of their cancellation request. Refund processing times may vary depending on the original payment method and financial institution.

7. Changes to A Booking
Passengers who wish to change their:
• Travel date;
• Departure time;
• Pickup location;
• Drop-off location;
• Number of passengers; or
• Other booking details must contact Jammin Transport as soon as possible.
Changes are subject to availability and may result in additional charges. A requested change may be treated as a cancellation and new booking where operationally necessary.

8. Pickup and Departure Times
Passengers are responsible for arriving at their designated pickup location on time. Jammin Transport operates scheduled transportation services and cannot guarantee that a vehicle will wait for passengers who are late. Passengers should arrive sufficiently early to:
• Check in;
• Load luggage;
• Board the vehicle; and
• Be ready for departure.
For Toronto service, the designated pickup location may be Yorkdale Mall, in front of the movie theatre, unless otherwise communicated. For Timmins service, home pickup may be available within the applicable service area and scheduled pickup window. Pickup arrangements may change based on operational requirements and will be communicated to passengers where possible. The Jammin Transport website currently advises passengers that departures are scheduled and that vehicles cannot be held for extended periods.

9. Late Passengers
If you are running late, contact Jammin Transport immediately. Although we will make reasonable efforts to accommodate passengers experiencing unexpected delays, the driver cannot compromise the safety, schedule, or other passengers' travel arrangements by waiting indefinitely. A passenger who arrives after the vehicle has departed may be treated as a no-show. No refund is guaranteed where a passenger misses a scheduled departure because the passenger was not ready or available for pickup.

10. Route, Stops and Travel Times
Jammin Transport provides direct and express-oriented transportation services. Travel may include scheduled stops for:
• Washroom breaks;
• Food or refreshments;
• Passenger comfort; and
• Operational requirements.
A scheduled rest stop may be approximately 15 minutes, although the actual duration may vary depending on traffic, weather, passenger needs, road conditions, and operational circumstances. The driver may make additional stops when reasonably necessary for safety, emergencies, vehicle requirements, or passenger welfare. Estimated arrival times are estimates only and are not guaranteed.

11. Delays
Jammin Transport will make reasonable efforts to operate according to the published schedule. However, passengers acknowledge that transportation services can be affected by circumstances outside Jammin Transport's reasonable control, including:
• Traffic congestion;
• Highway closures;
• Road construction;
• Severe weather;
• Snow and ice;
• Accidents;
• Mechanical issues;
• Emergency situations;
• Police or emergency service activity;
• Government restrictions;
• Vehicle inspections;
• Road conditions;
• Other transportation disruptions; or
• Other unforeseen circumstances.
Passenger and public safety will take priority over maintaining a scheduled arrival time.

12. Weather and Road Safety
Jammin Transport operates in Northern Ontario, where winter weather and road conditions can change rapidly. When weather or road conditions create a safety concern, Jammin Transport may:
• Delay departure;
• Reduce speed;
• Modify a route;
• Add safety stops;
• Reschedule a trip;
• Cancel a trip; or
• Take other reasonable safety measures.
Where Jammin Transport cancels a trip because it cannot safely operate the service, affected passengers will be notified as soon as reasonably practicable. Passenger safety takes priority over punctuality.

13. Driver Safety and Professional Conduct
Jammin Transport is committed to maintaining professional, responsible, and safety-focused drivers. Drivers are expected to:
• Hold the appropriate driver's licence and qualifications required for their assigned vehicle and duties;
• Comply with applicable traffic and transportation laws;
• Follow applicable hours-of-service and rest requirements;
• Operate the vehicle in a safe and responsible manner;
• Obey posted speed limits and adjust speed to road and weather conditions;
• Remain attentive to the road;
• Avoid distracted driving;
• Never operate a vehicle while impaired by alcohol, cannabis, illegal drugs, or any substance that could impair safe driving;
• Conduct required vehicle safety checks;
• Maintain professional communication with passengers;
• Treat passengers respectfully and fairly;
• Follow emergency and safety procedures;
• Ensure passengers are provided with reasonable safety instructions; and
• Prioritize passenger, public, and roadway safety.
Drivers must not engage in unnecessary or unsafe conduct while operating the vehicle. Jammin Transport does not require or encourage drivers to speed, drive aggressively, take unnecessary risks, or violate traffic laws to meet a scheduled arrival time.,

14. Driver-Passenger Interactions
Passengers are expected to treat drivers and other passengers with respect. Jammin Transport does not tolerate:
• Threats;
• Violence;
• Harassment;
• Discrimination;
• Intimidation;
• Verbal abuse;
• Sexual harassment;
• Unwanted physical contact;
• Property damage;
• Excessive disruption;
• Fighting; or
• Other inappropriate or unlawful conduct.
A passenger whose behaviour creates a safety concern may be refused transportation or required to leave the vehicle at a safe and lawful location. Where necessary, Jammin Transport may contact police or emergency services.

15. Passenger Safety Responsivities
Passengers must follow all reasonable safety instructions provided by the driver. Passengers must:
• Remain seated while the vehicle is moving unless the driver has indicated otherwise;
• Use available seat belts where required;
• Keep aisles and emergency exits clear;
• Keep personal belongings secured;
• Follow driver instructions during emergencies;
• Avoid distracting the driver;
• Avoid interfering with vehicle controls or equipment; and
• Behave in a manner that does not endanger themselves, the driver, or other passengers. Passengers must not attempt to operate or interfere with the vehicle.

16. Distracting the Driver
For everyone's safety, passengers must not engage in conduct that unnecessarily distracts the driver. This includes:
• Loud or aggressive behaviour directed at the driver;
• Attempting to communicate with the driver about non-essential matters while the vehicle is moving;
• Blocking the driver's view;
• Touching steering or vehicle controls;
• Moving around the vehicle unnecessarily; or
• Any other activity that may interfere with safe vehicle operation. The driver may ask a passenger to stop conduct that creates a safety concern.

17. Alcohol, Drugs and Intoxication
Passengers must not consume alcohol or use illegal drugs in a Jammin Transport vehicle unless expressly permitted by law and Jammin Transport. A passenger who appears to be impaired to an extent that creates a safety concern may be refused boarding or removed from the vehicle where legally permitted. Open alcoholic beverages and illegal drugs are not permitted in Jammin Transport vehicles.

18. Smoking and Vaping
Smoking, vaping, and the use of tobacco, cannabis, or other smoking products are prohibited inside Jammin Transport vehicles. Passengers must not create smoke, vapour, or other conditions that may affect the health, safety, comfort, or enjoyment of other passengers.

19. Food and Drink
Light snacks and drinks may be permitted on board. Passengers are responsible for:
• Keeping food and beverages under control;
• Avoiding spills;
• Cleaning up after themselves; and
• Properly disposing of garbage.
Jammin Transport may restrict food or beverages where necessary for safety, cleanliness, vehicle maintenance, or passenger comfort. The company's FAQ currently confirms that light snacks and drinks are permitted while asking passengers to keep the vehicle clean.

20. Luggage and Personal Belongings
Standard luggage may be permitted subject to available space. Passengers travelling with:
• Oversized luggage;
• Additional luggage;
• Sports equipment;
• Large packages;
• Mobility equipment; or
• Other unusually large items
Should notify Jammin Transport before travel. Luggage must not:
• Block emergency exits;
• Block aisles;
• Interfere with other passengers;
• Create a safety hazard; or
• Exceed available vehicle capacity.
Jammin Transport may refuse luggage that cannot safely be accommodated. Passengers are responsible for their personal belongings. The Jammin Transport FAQ confirms that standard luggage is permitted and asks passengers to advise the company about oversized or additional items when booking.

21. Lost Property
Passengers are responsible for checking their seating area and vehicle surroundings before leaving the vehicle. If you lose an item, contact Jammin Transport as soon as possible and provide:
• Your name;
• Travel date;
• Route;
• Approximate location of the item;
• Description of the item; and
• Contact information.
If an item is found, Jammin Transport will make reasonable efforts to assist with its return. Jammin Transport is not responsible for loss or damage to unattended personal belongings except where responsibility is imposed by applicable law.

22. Pets and Service Animals
Pets are generally not permitted in Jammin Transport vehicles. Service animals are welcome, subject to applicable law and reasonable requirements. Passengers travelling with a service animal should notify Jammin Transport in advance so that appropriate arrangements can be made. The current Jammin Transport FAQ states that pets are not permitted but service animals are welcome with advance notice.

23. Children and Minors
Parents, guardians, or accompanying adults are responsible for ensuring that children travelling with them comply with these Terms and all applicable safety requirements. Parents or guardians should advise Jammin Transport when travelling with infants, children, or passengers requiring special assistance. Any child restraint or safety equipment required by law or appropriate to the vehicle must be used as required.

24. Accessibility and Accommodation
Jammin Transport is committed to providing respectful and inclusive transportation services. We aim to accommodate passengers with disabilities and accessibility requirements where reasonably possible and in accordance with applicable law. Passengers requiring assistance should notify Jammin Transport as early as possible before their scheduled trip. Advance notice helps us determine appropriate arrangements based on the vehicle, route, equipment, and operational circumstances. Jammin Transport's stated commitment to diversity, equality and inclusion includes providing safe, affordable and accessible transportation and creating an inclusive travel environment.

25. Non-Discrimination
Jammin Transport is committed to treating passengers fairly and respectfully. We do not support discrimination or harassment based on characteristics protected by applicable law. Passengers, employees, contractors, and representatives are expected to contribute to a respectful transportation environment.
26. Vehicle condition and maintenance
Jammin Transport is committed to operating vehicles that are appropriately maintained and suitable for the services being provided. Vehicles may be subject to:
• Routine inspections;
• Preventative maintenance;
• Cleaning;
• Repairs;
• Safety checks; and
• Regulatory requirements.
Jammin Transport may substitute a vehicle where reasonably necessary for safety, maintenance, operational, or service reasons.

27. Emergencies
In the event of an emergency, passengers must follow the instructions of the driver or emergency personnel. The driver may take reasonable action to protect the safety of passengers and others. Passengers must not interfere with emergency procedures or emergency equipment. If evacuation is necessary, passengers must leave the vehicle promptly and follow the driver's instructions.

28. Right to refuse or terminate service
Jammin Transport reserves the right, subject to applicable law, to refuse boarding or terminate transportation where a passenger:
• Creates a safety risk;
• Threatens or abuse another person;
• Is violent or disruptive;
• Interferes with the driver;
• Refuses to follow reasonable safety instructions;
• Damages company property;
• Possess prohibited items;
• Appears dangerously impaired;
• Fails to make required payment; or
Otherwise creates a serious risk to passengers, employees, the public, or the vehicle. Where transportation is terminated, Jammin Transport will take reasonable steps consistent with safety and applicable law.

29. Scheduled Days of Operation
Jammin Transport's regular operating schedule may vary. The company may not operate scheduled service on certain days, including Wednesdays, unless otherwise announced. Passengers should confirm their travel date and departure time when booking. The current FAQ states that Jammin Transport does not operate its scheduled services on Wednesdays.
30. Service modifications and cancellations by Jammin Transport
Jammin Transport reserves the right to modify, delay, suspend, or cancel a trip where reasonably necessary because of:
• Weather;
• Road conditions;
• Safety concerns;
• Mechanical issues;
• Vehicle availability;
• Driver availability;
• Government restrictions;
• Emergencies;
• Highway closures;
• Insufficient operating conditions; or
• Other circumstances beyond the company's reasonable control.
Where Jammin Transport cancels a confirmed trip, the company will make reasonable efforts to notify affected passengers and, where applicable, provide a refund or alternative arrangement.

31. Force Majeure
Jammin Transport will not be responsible for delays, interruptions, or failures to provide service caused by circumstances beyond its reasonable control. Such circumstances may include:
• Severe weather;
• Natural disasters;
• Highway closures;
• Major accidents;
• Government orders;
• Labour disruptions;
• Civil emergencies;
• Public emergencies;
• Acts of terrorism;
• Infrastructure failures;
• Significant mechanical events;
• Utility or communication failures; or
• Other unforeseeable circumstances beyond reasonable control. Nothing in this section limits rights or protections that cannot legally be excluded.

32. Customer Communication
Jammin Transport may communicate with passengers regarding:
• Booking confirmations;
• Trip reminders;
• Pickup information;
• Schedule changes;
• Delays;
• Cancellations;
• Customer service matters;
• Safety information; and
• Other information directly related to transportation services. Passengers are responsible for ensuring that their contact information is accurate.

33. Text Messages and Electronic Communications
Where a passenger has provided consent to receive text messages, Jammin Transport may send transportation-related communications in accordance with its applicable SMS Terms and Privacy Policy. Passengers may opt out of promotional or non-essential text communications in accordance with the applicable SMS terms. Service-related communications may still be necessary to administer an active booking.

34. Privacy
Jammin Transport respects the privacy of its customers. Personal information collected through bookings, customer service interactions, payments, communications, or the website will be handled in accordance with Jammin Transport's Privacy Policy and applicable privacy legislation. Passengers should review the Jammin Transport Privacy Policy for information regarding:
• Information collected;
• How information is used;
• Information sharing;
• Data security;
• Customer rights; and
• Contact information for privacy inquiries.

35. Photography, Recording and Security
For safety, operational, training, quality-assurance, or security purposes, Jammin Transport may use reasonable security or recording measures where legally permitted. Any collection, use, or disclosure of personal information will be handled in accordance with applicable law and the company's Privacy Policy.

36. Customer Complaints and Feedback
Jammin Transport values customer feedback. Passengers who have a concern about their transportation experience should contact Jammin Transport as soon as reasonably possible. Complaints may relate to:
• Driver conduct;
• Service quality;
• Booking;
• Payment;
• Pickup;
• Drop-off;
• Safety;
• Accessibility; or
• Other transportation concerns.
Passengers should provide the travel date, route, booking information, and a description of the concern where possible.
Contact: Email: info@jammintransport.net
Booking: booking@jammintransport.net
Phone: 1 (437) 837-7847

37. Limitation
OF LIABILITY To the maximum extent permitted by applicable law, Jammin Transport will not be responsible for indirect, incidental, special, or consequential losses arising from delays, schedule changes, missed connections, or service interruptions except where such liability cannot legally be excluded. Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by law. Jammin Transport remains committed to providing safe and professional transportation and will take reasonable steps to protect passengers and their belongings.

38. Personal Items and Valuables
Passengers should not leave money, electronics, identification, medication, documents, jewelry, or other valuables unattended. Passengers are responsible for maintaining possession of important personal belongings during their trip. Where permitted by law, Jammin Transport's responsibility for passenger property is subject to applicable legal limitations.

39. Website Information
Jammin Transport makes reasonable efforts to ensure that information published on its website is accurate and current. However, schedules, fares, routes, pickup locations, service availability, and other information may change. Website information does not replace the specific booking confirmation provided to a passenger.

40. Third-Party Services
Jammin Transport may use third-party service providers to facilitate certain functions, including:
• Payment processing;
• Website hosting;
• Booking technology;
• Communication services;
• Mapping;
• Customer support; and
• Other operational services.
Third-party services may have their own terms and privacy policies.

41. Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada. Any dispute arising from the provision of Jammin Transport services will be addressed in accordance with applicable Ontario and Canadian law. Nothing in these Terms prevents a consumer from exercising rights available under applicable consumer-protection or other legislation.

42. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or removed to the minimum extent necessary, and the remaining provisions will continue to apply.

44. Entire Agreement
These Terms, together with the applicable booking confirmation, Privacy Policy, SMS Terms, fare information, and any written agreement specifically applicable to a particular service, constitute the agreement between Jammin Transport and the passenger concerning the applicable transportation service. Where a separate written agreement exists for a charter or specialized transportation service, that agreement may take precedence over these general Terms to the extent of any conflict.

45. Changes to These Terms
Jammin Transport may update these Terms from time to time to reflect:
1. Changes in services;
2. Changes in law;
3. Operational changes;
4. Customer feedback;
5. Safety requirements; or
6. Other business requirements. The updated Terms will be posted on the Jammin Transport website.

46. Contact - Jammin Transport
For questions regarding these Terms and Conditions, bookings, cancellations, accessibility, safety concerns, or customer service, please contact: JAMMIN TRANSPORT 1001301760 Ontario Inc. o/a Jammin Transport Timmins, Ontario, Canada Phone: 1 (437) 837-7847 Email: info@jammintransport.net Booking Email: booking@jammintransport.net Website: www.jammintransport.net Office Hours: Sunday – Saturday: 7:00 AM–8:00 PM Wednesday: Closed

CUSTOMER ACKNOWLEDGEMENT By booking or using Jammin Transport, the passenger acknowledges that they:
1. Have had an opportunity to review these Terms and Conditions;
2. Understand the cancellation and refund policy;
3. Agree to follow reasonable instructions provided by Jammin Transport and its drivers;
4. Agree to comply with applicable transportation and safety requirements;
5. Agree to behave respectfully toward drivers, employees, and other passengers; and
6. Understand that passenger safety takes priority over scheduled arrival times.

Cancellation Policy
1. More than 24 hours before departure: 100% refund
2. 8–24 hours before departure: 50% refund
3. Less than 8 hours before departure: No refund
4. No-show/after departure: No refund.

Thank you for choosing Jammin Transport.

Your Ride, Your Time, Your Peace of Mind.

Connecting the North with the South, one town at a time.